I wanted to thank you for your services over the past three months. After our first meeting I was thankful for your vision of my embroidery business. You asked probing questions of what I did, the services I was providing, and where I wanted to go in the future. You assessed my physical layout and offered a new direction for my business.
Not only did you deal with the spacial layout, you also drew up a handout of the “What, How, & Why's of my Embroidery Business”. This was also valuable as customers browsed the showroom. It gave them more ideas (thinking outside the box) of what services I may provide for them. It also serves as a guideline for my business. I was particularly impressed by the research you placed in creating the three marketing pieces. It is professional in content and appearance.
I was again appreciative of your follow-up visit in January to look at my work space. You asked about “my process,” what was working and not working, and worked out a plan that fit MY needs and work process.
What is most important is that I can see to profit from your services. It has resulted in greater productivity, fewer errors, and a much more comfortable work environment. It can be measured in dollars and cents since I am getting more done in less time, with fewer errors and frustrations.
Your plan is working because I am able to maintain what you have put into place.
Thank you for your services! I have recommended your services to other business people and I look forward to working with you in the future.
Lambert Designs Custom Embroidery
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