You see that woman standing next to me in the picture? Her name is Ms. Beale (and I call her Momma and my son calls her Grandma.) I have known her since 1990 when I first started working for her at the university.
She has this amazing ability to make everyone feel valued.
Have you ever met someone like that?
Have you ever had someone that made you feel important, special, valued or loved?
Sit back for a moment and think about how that felt.
What if you could help your clients, customers, contacts and partners feel that way?
Would they want to spend more time with you or less?
This past month I had the honor of attending her 70th birthday celebration. While at that event, I reflected on the slews of people that were there because she had been an employer, special friend, mentor and even “mother” to those of us that worked with her.
The really wonderful thing about this amazing woman is that every person that has come in contact with her feels like they are her favorite. I was certainly one of them. Here are just a few things that she consistently does that you could try to:
1 – Greet People with a Smile
No matter how busy you are, when you meet someone or even when answering the phone smile! Your energy changes and the person you are interacting with can tell.
2 – Listen
Often I go to networking meetings and I can tell when someone is listening or simply waiting for their turn to talk. Have you had that happen to you? When you truly listen you show that you value the person that is talking. When you truly listen you show that you value the person who is talking. Tweet
3 – If You Like Someone, Tell Them
I know that this sounds really simple, yet many people don't do it. People like to hear that what they do matters and makes a difference. People like to hear that what they do matters and makes a difference. Tweet
4 – Believe in Them
No matter how successful someone is in their life or business, most still have moments of doubt (yes, even the people that seem to have huge egos…) Encourage your clients, connections and partners to be the best them that they can be. Let them know that you see their potential and cheer them on. Encourage your clients, connections and partners to be the best them that they can be. Tweet
5 – Share a Resource or Make an Introduction
Once you have practiced listening, you know the needs of the people you are interacting with right? Then take that next step to share a resource or introduce them to someone that they would like or could help them. It only takes a few seconds, but shows that you were really paying attention.
6 – Be on Time aka “Early is On Time and On-Time is Late”
Are you someone that shows up right as things are starting or show up late? How do you feel when that happens? Are you able to be centered and focused on what you are there for? By arriving before a scheduled meeting or event you are giving yourself the space to get settled and fully focused on the person you will be talking with.
7 – Understand that Honoring Diversity Elevates Everyone
What do you do when someone disagrees with you or believes something differently than you? I know of many that will shut out those that think differently. Yet, it is in our diversity of thought and backgrounds that allow the most amazing inventions and collaborations to happen.
What are things that others have done to make you feel special? I'd love it if you would share it in the comments below to keep the list growing.
Live Fully -- Love Openly -- Laugh Often -- Leverage Your Brilliance -- Connect Authentically -- Get Your Message Out -- Serve with Impact -- Prosper Everyday